Underlying report treats the concept of knowledge management, within the wider context of participatory semantic driven design processes. What is understood with knowledge management, how does knowledge management looks like in ordinary design processes, and how arer STREAMER project results enable to improve, structure and fasten the complex interplay between all relevant stakeholders in the design process of a heath care district.
How knowledge is retrieved, how it is made applicable and what tools can be used to help structure, organise and record this know-how, all are questions that have been answered per design stage. From the first moment, the strategic definition, via brief and concept design, up to the detailed design, is analysed for their knowledge management capacities. How are the STREAMER tools being used for maximizing the impact of knowledge available, and making the right decisions at the appropriate moment in time is what is the ideal outcome. In the analysis, the subsequent design steps have been elaborated with regard to the key aspects of knowledge management, breaking ground for further recommendations on what still could be improved for the optimisation of knowledge management in future design processes.
Departing from the inventory of techniques for knowledge retrieval, topic of deliverable 4.3, we built it up to the full encompassing management of knowledge in hospital design processes. Not disregarding the fact that also after the design has finished, and construction started, or even the operation and maintenance phase is current, the role of knowledge management is less important. One could argue that most relevant knowledge is to be gained from the as is situation, for instance of how the hospital building is operating in reality, how the HVAC techniques are handling, and what future renovation projects need to be aware of. All very relevant information, but for the scope of STREAMER a little bit far of, we have decided to remain within the realm of (early) design only.